Support帮助与支持
Email us at info@auguide.com.au. We usually reply within two business days (Melbourne time).
Common questions
How do I record a note?
Open a book, pick a chapter, tap the microphone and talk. Tap again to finish. Recording stops on its own after a few seconds of silence. You can also type instead, for free.
Quick capture from the Lock Screen or Control Center
In the app go to Settings → Quick capture and follow the three steps: create a Shortcut with the action “Open URL” and the link readmemo://capture, then add that Shortcut to Control Center, the Lock Screen or the Action Button.
Where are my notes?
Signed in: on every device, and at www.readmemo.app. Guest mode: only on the phone you used; sign in later and they are uploaded to your account.
Voice minutes
Every new account gets 10 free minutes. Buy 100 or 500 minutes in Settings → Buy minutes. Minutes never expire. If a purchase does not show up within a few minutes, pull to refresh in Settings or email us with your Apple receipt.
Delete my account
Settings → Delete account. Everything is removed immediately and cannot be recovered. Or email us and we will do it for you.
帮助（中文）
邮件联系：info@auguide.com.au，通常两个工作日内回复（墨尔本时间）。
怎么录笔记
打开一本书，选章节，点麦克风开始说，再点一下结束；静音几秒也会自动结束。也可以直接打字，免费。
锁屏 / 控制中心一键记录
App 内：设置 → 快速记录，按三步操作：新建快捷指令，添加「打开 URL」动作，链接填 readmemo://capture，再把这个快捷指令放进控制中心、锁屏或 Action Button。
笔记在哪里
登录后：所有设备和 www.readmemo.app 都能看。游客模式：只在当前手机上；之后登录会自动上传到账号。
语音分钟
新账号送 10 分钟。设置 → 购买分钟包可买 100 或 500 分钟，永不过期。购买后几分钟内未到账，可在设置中刷新余额，或附 Apple 收据发邮件给我们。
删除账号
设置 → 删除账号，立即删除且不可恢复。也可以发邮件由我们代办。